First step: Add device
Second Step: Enter Wi-Fi password
Enter the password of the WiFi Router you are connected to. Click “Confirm” into the connecting process. Now we only support 2.4G Wi-Fi channel, please check whether the Wi-Fi is 2.4G .
Finally, wait a few seconds till the success.
Please add your device and enter into the control page, select the “...” button on the top right, you will see “Supported Third-party Control”, click the icon to find the quick guide using of the third party control.
Please check the user manual of the third party and see if this voice command is recognized accurately.
It can be appeared when the lamps have no switch button (not a smart switch and no scene linkage). If the device need to connect with Internet, it is necessary to ensure that the physical switch of the lamp is open, and then the lamp can be controlled with the APP.
But when the power off, the lights and app have no connection, by this time the lamp becomes ordinary lamp, when the power reconnected, therefore if the lamp physical switch is "on" at the before, the light will turn on automatically.
Please set the countdown timer at 0 hours and 0 minutes to cancel the countdown.
Please enter the APP – “Profile “, click personal icon into the basic information page, at the "temperature unit" choose what unit you need, after changing, the scene and so on will perform and show the temperature of the unit that you chose for.
If the device encounters such a situation, it may be the reason that the device and cell phone are connected to the same LAN, but not connected to the Internet.
Couldn’t control device by app, it might be the reason of bad network environment or device is offline.
Please note when adding device: